Review Garden (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and protect your information when you use our website, services, and related tools.
1. Information We Collect
A. Information You Provide to Us
School/Business Information: Name of school, address, contact person, email, phone number, Google Business Profile link, and logo or branding assets.
Account Information: Login credentials, payment details, and communication preferences.
B. Information We Collect Automatically
Usage data about how you interact with our website and platform
Device and browser information
IP address and location (approximate, based on IP)
C. Information from Third Parties
Data synced or uploaded via integrations (e.g., CRM tools, Zapier connections)
Google Business Profile review data and responses
2. How We Use Your Information
We use the information we collect to:
Provide and operate our services
Send automated review request emails/SMS to parents and guardians on behalf of your school
Track and report review campaign performance
Personalize and improve the service
Respond to inquiries and provide customer support
Process payments and manage subscriptions
Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
We may share your information with:
Service Providers: Third-party vendors who assist in delivering our services (e.g., email/SMS platforms, payment processors, hosting providers)
Integrations: If you connect third-party tools (e.g., Zapier, Google Business Profile), we will share necessary data with them per your authorization
Legal Compliance: When required by law or to protect our rights, safety, or property
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no system can guarantee 100% security.
Sensitive data (such as parent contact information) is stored securely and only used for the agreed purpose of sending review requests.
5. Data Retention
We keep your data for as long as your account is active or as needed to provide services. If you cancel your account, we will delete or anonymize your data within 60 days unless we are legally required to retain it.
6. Your Rights
Depending on your location, you may have rights to:
Access, update, or delete your personal information
Opt-out of certain uses of your information
Request a copy of the information we hold about you
Withdraw consent where applicable
To exercise these rights, email us at: [your email address]
7. Cookies and Tracking
Our website uses cookies and similar technologies to:
Remember your preferences
Analyze traffic and improve services
Authenticate users
You can manage cookies in your browser settings.
8. Children’s Privacy
Review Garden is designed for use by schools and their authorized staff. We do not market our services directly to children, and we do not knowingly collect personal information from children under 13 without parental consent.
Any child-related information entered into our platform must be provided by authorized school staff.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or a prominent notice on our site before the change takes effect.
10. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
